|
SERVICE
Mow front, sides, & back yard with Commercial Mulching Mowers. Edge walks and driveway. Trim around beds, fences, trees, AC (Please protect them otherwise they may be damaged), and other areas not accessible with mower. Blow clean all driveways, patios, decks, sidewalks, and walkways.
*We are not responsible for trees, cables, or ANY other items not protected. Please have all dog waste, toys, or any other debris picked up prior to your mow day.*
FIRST MOWING: If the grass is found to be really long on the first mowing, our clean-up rate of $85/hr will apply.
SKIPS
There may be an instance within the mowing season that you choose to skip your mowing day. If you are a weekly customer, we allow 2 skips per season. We do not allow skips for bi-weekly customers since this means a total of 4 weeks between mowings.
CANCELLATIONS
We require 24 HRS NOTICE via EMAIL notification. NO CANCELLATION BY PHONE.
ON SITE CANCELLATIONS WILL CARRY A $20 CHARGE
BI-WEEKLY MOWING
Bi-Weekly mowing schedules are available at $5 per trip more than weekly, due to the extra work involved as well as the scheduling conflicts they create. For most lawns we do not recommend bi-weekly service as it's healthy to remove only 1/3 of the grass blade tip per mow. On most Bi-weekly lawns we need to take off far more than this for it to even look cut. If you take the time and money to water and fertilize your lawn, then it's worth it to cut it Weekly as well. Bi-Weekly lawns that exceed a normal growth rate determined by us will be instructed to go weekly.
2013 SEASON MOWING Our season is 39 weeks long.
Week # 1 starts March 4th
Week # 39 ends November 15th
PAYMENT via CREDIT CARDS
Conveniently billed to your Debit or Credit card 1-2 business days after your mow with continued service until you choose to cancel.
DECLINED CREDIT OR DEBIT CARD PAYMENTS
If your credit or debit card is declined, we will call you to help straighten out the situation, or take a new number from you. If we are given a bad credit or debit card number in hopes of receiving free lawn care, legal steps will be taken in the form of a claim on the property. We have no desire to take this route, as it is easier and cheaper for our customers to simply pay for their services.
CHECKS & CASH
We do not accept checks or cash for our services. The only exception will be if you pay for 6 services in advance, which requires approval. E-mail us for details and to see if you qualify.
MOW DAY AND TIME
You will be assigned a first time mow once you sign up for service, usually the very next business day. Your mowing day may change for the 2nd mow, as we will put you on the schedule with other lawns in your area. In the event of heavy rain or thunderstorms, we will push the days forward and use Saturday to make up the lawns we have missed.
INSURANCE
Our company is fully legal and insured!
RAIN
Our professional mowers allow us to give a quality cut in light to moderate rain for extended periods of time. In the event of constant heavy rains or thunderstorms, we push the unfinished lawns a day ahead and use Saturday as a make-up day.
HOLIDAYS
To keep your lawn mowed on your designated weekday, we still service lawns that fall on a holiday during the work week. This allows us to maintain our busy schedule.
PROMOTIONS
All properties are subject to approval for all promotions and service, and only certain zip codes or subdivisions may apply.
|
